Shipping Policy
At MyMedsParadise, we are committed to delivering high-quality medications quickly, reliably, and securely. This Shipping Policy outlines the available shipping methods, estimated delivery times, and related terms for all orders placed through our website.
Shipping Methods & Estimated Delivery Times
We offer multiple shipping options depending on your location and product eligibility:
Standard Delivery
– Estimated delivery: 5–8 business days
– Available on all products
Priority Delivery
– Estimated delivery: 3–5 business days
– Available on all products
Next-Day Delivery
– Estimated delivery: 2 business days
– Available only on selected items
Overnight Delivery
– Delivery on the next business day
– Available only on selected items
Please note: Delivery times are estimates and may vary depending on your location, product availability, and external factors such as customs clearance or carrier delays.
Processing Time
- Orders are usually processed within 24 to 48 hours of successful payment confirmation.
- Orders placed on weekends or holidays may be processed the next business day.
- Customers will receive a tracking number via email once the order has shipped (where tracking is supported).
Shipping Fees
- Shipping costs vary depending on the delivery method selected and the order total.
- Free shipping is available on qualifying orders, which will be automatically applied at checkout when applicable.
Customs, Duties & Import Regulations
- Customers are solely responsible for complying with local laws and import regulations for medications in their country or region.
- MyMedsParadise is not liable for any delays, seizures, or additional fees imposed by customs authorities.
- If a package is stuck in customs, please contact our support team for assistance.
Discreet Packaging
All orders are shipped in plain, tamper-evident packaging to protect customer privacy. There is no mention of medications or product type on the outside of the package.
Delivery Issues & Reshipments
We take every precaution to ensure safe and timely delivery. However, in the event of a problem:
We may offer a free reshipment if:
- The item received is incorrect
- The package is damaged upon arrival
- The order is lost or stuck in customs indefinitely
Reshipment requests must be made within 1–2 days of receiving the order (or expected delivery date in the case of non-delivery).
We do not issue refunds once an order has been shipped.
Questions or Support
If you have any questions regarding your shipment, contact our customer support team:
Email: support@mymedsparadise.com
Address: 305 N Bryan Ave, Bryan, TX 77803-3248, United States